Category : Enterprise

VoIP reaches tipping point for call centers, analyst says

InternetRetailer.com - Daily News for Thursday,�February�24, 2005 Voice over Internet Protocol, though used in call centers since 1997, is just now reaching a point where it can save a large amount of call center operating costs, Yankee Group senior analyst...More

VOIP Passes Nissan Road Test

Yahoo! News - VOIP Passes Nissan Road Test Ultra-conservative Nissan builds VoIP into its IT roadmap.The implementation of VOIP, and the money savings it is expected to generate, is one component in the massive global initiative. But dollar savings aren't...More

InfiniRoute Networks Launches First VoIP Peering Service for Wireless Carriers

Service Enables Wireless Carriers to Rapidly Enter Global Telecommunications Industry SAN FRANCISCO--(BUSINESS WIRE)--Jan. 12, 2005-- InfiniRoute Networks Inc. (www.infiniroute.com) has announced the availability of its Voice over IP (VoIP) peering service for Wireless Carriers. InfiniRoute's Managed VoIP Peering (MVP) service,...More

NComm Delivers Turnkey VoIP

SALEM, NH – January 11, 2005 – NComm, Inc., a technology leader in turnkey WAN software and source code, today announced the immediate availability of TMS-VoIP, its Trunk Management Software (TMS) for voice over IP (VoIP) applications. Antek, a developer...More...

Aastra 480i VoIP Phone

Aastra 480i Voice over IP Phone Today's featured phone is the 480i from Aastra. The 480i is a buisiness VoIP phone with a large screen and all the features you would expect to find in a on your desk. The...More

CALEA – A Carrier’s Guide to Compliance in the VoIP Age

Blueprint: Circuit to Packet Tom Kershaw unpacks the Communications Assistance for Law Enforcement Act (CALEA) for VoIP carriers. Get the full story here....More

South Africa corporate VoIP use to increase

ITworld.com - Study: South Africa corporate VoIP use to increase South Africa corporate VoIP usage is expected to jump to 78 percent this year.According to the press release announcing the survey results, voice communications using Internet standards will be the...More

TechWeb | News | VoIP Pioneer Predicts A Roiling 2005 for IP Telephony

TechWeb | News | VoIP Pioneer Predicts A Roiling 2005 for IP Telephony Open source VoIP software is predicted to have a major effect on the market in 2005. Get the full story here....More

Ellacoya Enhances VoIP Support

Cable Digital News: Service control supplier Ellacoya Networks Inc. introduced a new voice-over-IP (VoIP) software package for its switching platform last month. The solution, available with the company's 5.8 software release, offers deeper packet inspection capabilities for SIP, H.323 and...More

Finding And Fixing VoIP Problems: The R-Factor

Finding And Fixing VoIP Problems (full story) How can network architects get an accurate reading of the voice quality of service? Passively measuring each call has been made possible with the ITU G.708 standard E model with extensions to recognize...More

Bank of America's 'higher standards' for VoIP

Bank of America's 'higher standards' for VoIP Bank of America is in the process of moving their phone systems to VoIP. To support their demands they've made some major upgrades to their network: If any corporation is ready for VoIP,...More